INR Prepaid Card
Discontinuation of INR Prepaid Card
Effective from May 14, 2024, the Bank of Bhutan has discontinued the issuance of new MasterCard Prepaid Cards.
Please take note of the following important information if you currently hold a valid BoB MasterCard Prepaid Card:
1. Transaction Support: Your valid card will remain usable as usual until June 30, 2024. Please continue to use it during this transition period.
2. Refunds and Disputes: We are committed to assisting with your refunds and resolving any disputes. This support will continue beyond the cutoff date of June 30, 2024, until all disputes and refunds are fully processed.
3. Alternatives to the BoB MasterCard Prepaid Card: We recommend using our BoB VISA Domestic Debit Card as an alternative. This card offers the same usability and spending limits, along with these additional benefits:
4. Unused Balances on Card: Any unused balances on your Prepaid Card by June 30, 2024, will be automatically refunded to your respective savings account. No need to submit a refund form. Please note that the automatic reversal may take some time to be deposited into your account.
If you wish to transfer the card’s available balance to your savings account before 30th June 2024, please fill out the refund form and submit it to your nearest BoB branch.
Process to transfer/refund INR prepaid Card balance to your BoB account
a. Download Refund Form
CLICK HERE to download form
b. Fill Out the Refund Form:
c. Submit the Form:
d. Review by Official:
e. Approval and Processing:
f. Refund Transfer: